Overview
AI-powered chatbots have greatly impacted the way businesses engage with their customers. They enable seamless and efficient communication by automating responses and providing personalized, and human-like interactions. Sendbird empowers businesses to incorporate AI chatbots into their apps, enhancing user experiences and streamlining customer support. On Sendbird Dashboard, you can easily create and manage your AI chatbot. See the list of available engines here.
Note: To ensure compliance with legal requirements and protect user privacy, review our terms and privacy notice.
Prerequisites
- To create and implement an AI chatbot in to your web or mobile apps, you need to first create a Sendbird application.
List of AI chatbot features on Sendbird Dashboard
| Features | Description |
|---|---|
Create and manage your AI chatbot. | |
Add various sources such as URLs, files, or connections with platforms like Notion, Google Drive, and Salesforce to train your AI chatbot. | |
Create specific functions to connect with external tools and APIs. | |
Set up predefined questions and suggest specific replies that will automatically trigger the desired response. | |
Chatbot messages can be used to receive and collect information from users. | |
Enhance your AI chatbot service with powerful integrations such as Shopify, WordPress, Wix, Squarespace. You can also connect your notes, docs, and data with platforms like Notion, Google Drive, and Salesforce or automate your workflows with Zapier. | |
Provides a detailed record of all the conversations that take place. | |
Provides a snapshot of your bot's performance, user interactions, and feedback. |