SendbirdChat/com.sendbird.android.aiagent.conversation/Conversation

Conversation

interface Conversation

Properties

abstract val channelInfo: ConversationChannelInfo

The channel information of the conversation.

abstract val csat: Int?

The CSAT score of the conversation.

abstract val csatExpireAt: Long?

The expire time of the CSAT.

abstract val csatReason: String?

The reason for the CSAT score.

abstract val csatType: String?

The type of the CSAT. AI_AGENT_CSAT_5 or AI_AGENT_CSAT_5_WITH_CRE

abstract val handoff: Handoff?

The handoff detail of the conversation.

abstract val id: Int

The ID of the conversation.

abstract val resolution: ConversationResolution?

Whether the issue has been resolved.

abstract val status: ConversationStatus

The status of the conversation.

abstract val topics: List<String>?

The topics of the conversation.