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Guide
Calls Guide v1
Calls Guide
Calls Guide
Version 1

Data exports

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The Data exports page allows you to download call log data for offline analysis. Exported files are available for up to 90 days following the request.

To access Data exports:

  1. Log in to your Sendbird Dashboard.
  2. Go to your Application > Calls > Direct calls > Data exports.


Export list

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The export list displays all data export requests with the following columns:

ColumnDescription

Requested on

The date and time when the export was requested.

Date range

The time period covered by the export.

Optional data

Any additional data fields included in the export.

Created on

The date and time when the export file was generated.

Expires on

The date and time when the download link expires. Files are available for up to 90 days.

Status

The current status of the export request.

Date range filter

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Use the date range dropdown to filter the export list. The default is Last 7 days.


Request a data export

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To request a new data export, use the refresh icon next to the page title to check for available exports. Data exports for Calls are requested through the Calls Platform API.