Depending the channel type your users are chatting in, they are given different labels as well as access to different actions and information. Users can register other users as friends, interact with them in a private chat, or block specific users from sending direct messages. In some cases, users can be given an operator role and the designated operators can moderate other users who commit abnormal activities.
Scope: Open channels
Scope: Group channels
A user can register other users within your SendBird application as friends, start an instant 1-on-1 group chat with a friend, and invite friends to existing group channels. On the other hand, a user can block specific users to stop receiving further messages from them in 1-on-1 group channels and notifications of their messages in 1-on-N group channels. You can choose whether or not users can view which users they have blocked in the channel UI.
Note: In the Block and unblock other users section, you can see more detailed information on two blocking modes which a SendBird application provides.
You can assign operators in each channel to moderate participants or members with abnormal activities by banning or muting them in the channel.
The banned participants or members will be kicked out of the channel. After the ban time set by the operators expires, they can participate back in or rejoin the channel. On the other hand, the muted participants or members are allowed to stay in the channel and view the messages, but can't talk until the operators unmute them.